Question 1

What is Spinlink?

Accepted Answer

Spinlink is the AI infrastructure hospitality runs on. We connect hotel property systems directly to AI ecosystems like ChatGPT, Claude, and Perplexity where over 200 million travelers plan their journeys.

Question 2

How does Spinlink help hotels control their AI channel?

Accepted Answer

Spinlink provides master control over your AI channel through four core capabilities: Experience Orchestration (unifying property data), Brand Voice Control (maintaining consistent messaging), Guest Intelligence (capturing context before arrival), and Channel Intelligence (tracking performance across AI platforms).

Question 3

Which AI platforms does Spinlink integrate with?

Accepted Answer

Spinlink integrates with major AI platforms including ChatGPT, Claude, Perplexity, and hundreds of emerging B2C AI applications where travelers discover and book hotels.

Question 4

Why do hotels need AI infrastructure?

Accepted Answer

As travelers increasingly plan journeys inside AI interfaces, hotels need more than a website; they need systems that connect directly to these AI ecosystems to stay present, maintain brand control, and convert AI conversations into qualified bookings without ceding guest relationships to third-party intermediaries.

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